How to contact us

If you can't find what you need on this site, please contact us using the details provided here or complete and submit the enquiry form below. If you are an existing policyholder and you have a query regarding your policy or wish to amend or cancel it, please contact your broker in the first instance. Main telephone number: 01227 284700 Main fax number: 01227 284701 Main address: Chaucer Insurance Prospect House, Thanet Way, Whitstable, Kent CT5 3FD


Calls made to or from this number and other numbers at Chaucer Insurance may be recorded for training and monitoring purposes.

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How to find us

How to get to us

By Road from the M25 and London
On the M2 from London, take the A299 at Junction 7, following the Margate/Ramsgate turn-off in the right-hand lane.
Stay on the A299 towards Herne Bay/Margate/Ramsgate for approximately 4.7 miles before taking the A2990 Whitstable and Canterbury exit – please note that this is easy to miss.

Go straight on at the roundabout. At the top of the hill, indicate right and move into the central turning area opposite the Happy Fryer restaurant. The main entrance to Chaucer Business Park is located on this corner through a gateway and is easily visible. Drive in and park at the Visitors Car Park, located near to the Reception area.

Chaucer Insurance is a trading name of an authorised Lloyd’s syndicate managed by Chaucer Syndicates Limited.

Chaucer Syndicates Limited is registered in England, Registered No. 184915 and Registered Office Plantation Place, 30 Fenchurch Street, London, EC3M 3AD.